Support
Stuck on something? Hit us up — we usually reply within one business day.
Include your shop name and a screenshot if you can — speeds things up enormously.
Common questions
How do I cancel my subscription?
Open Admin → Billing → Manage billing. That opens the Stripe portal where you can cancel anytime. Access continues through the end of your current billing period.
Where's my inventory if I sign in on a new device?
Hit the "Sync now" button on the home page. The first sync on a new device pulls everything from the cloud; after that it only fetches what's changed.
How do I export my data?
Inventory → Reports → Export CSV. Accounting pages also have export buttons. Everything is downloadable as CSV.
Found a bug — what do I do?
Email us with: what you were trying to do, what happened instead, and a screenshot or the "Reference" code on any error screen.